Privacy Policy

We collect information needed to run accounts, deliver licenses, and support customers.

• Account details such as name, email, and authentication provider data when you sign up.
• Order and payment references from our payment processors (we do not store full card numbers).
• Support messages, Discord IDs you share, and basic product usage needed for license checks or HWID resets.

We use your information to fulfill purchases, authenticate the loader, prevent abuse, send important service notices, and improve Venza. We do not sell your personal information.

We may share limited data with payment processors, hosting providers, and fraud-prevention tools that help us operate the service. We may also disclose information when required by law.

We keep account and order records for as long as needed to provide the service and meet legal or accounting requirements. We use reasonable technical and organizational measures to protect your data, but no method of transmission is completely secure.

You can request access, correction, or deletion of account data by contacting support. Marketing emails are optional; service emails about your order or security may still be sent.